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Water & Sewer

Welcome to the Utilities Department!

The Utilities Department Staff

David Fishel
Utilities Director
IMG_5985
david.fishel@chillicotheoh.gov
Carlina Adkins
Administrative Assistant
740-773-1932
carlina.adkins@chillicotheoh.gov
____________________________________________________________
Joy Clymer
Utilities Billing Office
740-773-2191
joy.clymer@chillicotheoh.gov 
Randy Cartwright
Water Distribution & Sewer Collection
740-774-1415
randy.cartwright@chillicotheoh.gov

Devin Cousins
Backflow Coordinator
740-773-9708
backflow@chillicotheoh.gov
Brad Long
Wastewater Treatment Plant
740-774-1223
brad.long@chillicotheoh.gov

Tom Jenkins
Water Treatment Plant
740-773-3388
tom.jenkins@chillicotheoh.gov

Ann Hamm
Utilities Dept - Accounts Payable
740-773-2207
ann.hamm@chillicotheoh.gov

Payments can be made via:
Online
Walk up drop box at 35 S Paint St
Drive up drop box at 26 S Paint St (eastbound alley)
By Mail to: PO Box 630, Chillicothe OH  45601

The City Utilities Department is responsible for water and sewer billing, water distribution, sewer collection, backflow compliance, the water and wastewater treatment plants.

Water/Sewer bills are generated monthly and are due on the 20th. We also bill for the garbage and recycling services provided by the Service Department. 

Water/Sewer Services and Billing Inquiries:
8:30 am - 4:00 pm Monday - Friday
740-773-2191
Water/Sewer Emergencies:
8:30 am - 4:00 pm Monday - Friday
740-773-2191

Water/Sewer Emergencies After 4:00 pm and on Saturdays, Sundays, and Holidays:
740-773-3388

Garbage/Recycling Inquiries:
8:30 am - 4:00 pm Monday - Friday
740-773-2700
We offer multiple ways to pay a utility bill:
  • At the billing office at 35 South Paint St, Chillicothe OH  45601
  • 24 hour drop box at 35 South Paint St
  • Drive up drop box at 26 South Paint St (eastbound alley)
  • Mail to PO Box 630, Chillicothe OH 45601
  • Automatic payment
  • Online payment

Online Payment enables you
to:
  • View your most recent account balance
  • Conveniently make a payment with no enrollment or signup required
  • Use credit/debit cards or a checking account to make a payment

You must allow at least 2 working days for an online payment to post.

Please Note: If you are making an online payment for a previous balance to avoid shut off, that payment must be received at least 2 working days before the cutoff date specified on the delinquent notice to allow time for the payment to post. If you do not allow at least 2 working days, the payment will not prevent the shutoff.

Do NOT use online payment if your water service has been shut off. The payment MUST be made at the billing office by 1:30 pm in order to have the service restored the same day between 1:30 – 3:30. An adult must be present to restore the water service.

Please use caution when entering online payments! Payments made via the web site are final and are not reversible. VISA, Mastercard, or Discover is not responsible for refunding payments made in error. Contact the Utility Billing at 740-773-2191 if you make an error on an online payment.

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Email addresses obtained through the web site will not be sold or given to other parties for marketing purposes.  The web site does not collect or track any information about the customer.

Payments made via the web site are final and are not reversible. VISA, Mastercard, or Discover is not responsible for refunding payments made in error. Please use caution when entering online payments and contact Utility Billing at 740-773-2191 if you make an error on an online payment.

35 S. Paint St. Chillicothe, OH 45601

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